Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. If you require a reasonable accommodation to participate in the job application or interview process, please contact [emailprotected]Need Technical Assistance?If you are having any technical difficulty submitting your application, please reach out to our careers team at [emailprotected]About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Youll play a crucial role by providing a best in class experience when its most needed. envie um e-mail para By comparison Wayfair is a relative newcomer, yet much like our neighbors in the academic world weve shared a love for experimentation and learning since the start. The sales team makes it easier than ever to shop from home, and the customer service team proactively monitors customer orders to provide deliveries seamlessly. Job posted 15 hours ago - Wayfair is hiring now for a Full-Time Work From Home Customer Service Associate in Alexandria, MN. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. Wayfair has an all-inclusive culture that continuously challenges me to become the best that I can be. We have an unconfined belief that we should make a difference in the communities we work in and serve. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Terms and Conditions These are true human to human interactions where you can make a meaningful impact. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible. Wayfair United States Join or sign in to find your next job Join to apply for the Work from Home Customer Service role at Wayfair Email You may also apply directly on company website. At Wayfair, we care about our customers. Equal Opportunity StatementAssurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. We believe that staying on top doesnt mean sacrificing our values. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. This job is no longer available, but here are similar jobs you might like. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If you are looking for a place to start working from home, it looks like Wayfair may be a good place for you. We will only email you from email addresses that end in assurant.com. Apply for the Job in Customer Service Rep - PT or FT - 100% Work From Home at Cupertino, CA. Assurant claims experts use a combination of artificial and human intelligence to initiate, process, and resolve claims quickly and accurately. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve. They would like you to look for areas where you can improve constantly. No matter where you start, creativity and humility will help propel your career to places beyond what you thought was previously possible. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Posted 12:00:00 AM. We are currently hiring for the following states:Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! You must hold a High School Diploma, GED, or equivalent. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Se continui a visualizzare All other necessary computer equipment and accessories are provided by Wayfair. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. Written offers are communicated exclusively through our applicant tracking system, Workday. This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. Through strong critical thinking and an ownership mindset, our management teams drive innovative solutions designed to scale our business and lead us into the future. ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). Remote Work Jobs in Amsterdam, North Holland, Netherlands, Business Development Representative (Fully Remote), Manager, EMEA and Candidate Member Engagement, REMOTE Affiliate and Business Development Managers WORK FROM ANYWHERE, Remote Endpoint Infrastructure Problem Solver, Workplace Equity Specialist (Data Analyst) - Amsterdam), Author Acquisition & Growth Manager (f/m/d) | Netherlands, Digital Marketing Strategy Analyst - 3months Freelance Contract, Growth and BizDev Strategist - Freelance [Remote]. There is little down time in this position as you are typically on back to back calls during your shift. Vehicles last longer. This is a fast paced environment and highly structured. You can unsubscribe from these emails at any time. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. Onze It's exciting, challenging, and fulfilling all at once I've never experienced anything like it.". For more information about applying for a career at Wayfair, visit our. When expanded it provides a list of search options that will switch the search inputs to match the current selection. At Wayfair, we care about our customers. Most customers contact us because theyve had a problem and need your help. No canned responses. If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. Email For Later We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Excellent customer service and strong administration skills, Ability to learn quickly with flexible to adapt to changing priorities, Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment, Intermediate level Microsoft Word, Microsoft Excel, Knowledge of General Insurance is a benefit, A net fixed home - work travel allowance based on your travel distance. For your We look forward to receiving your application! Wayfair Associate, Category Sales Strategy & Operations Boston, MA 11d Wayfair Senior Front-End Engineer, ServiceHub Boston, MA 12d We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible. In the event a customer should contact our support team via phone, email, chat, mobile messaging, or in other ways, we empower our Customer Service Team to resolve the issue. This is notable through our dedicated Leadership Development team whose role is to develop Wayfair employees at every level.. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our All rights reserved. Wayfair was founded in 2002. As we know, job details can change at any time. Assurant has numerous offices across Europe, including the United Kingdom, Italy, Spain, The Netherlands, Germany, and France. These are true human to human interactions where you can make a meaningful impact. to let us know you're having trouble. We pride ourselves on providing service in your time zone with no time limit and no scripts to follow. We build customer loyalty by delivering personalized solutions. Assurant, Inc. is a global leader in business services for the connected world. 700 West Ball Road Anaheim, CA 92802. A quick review of Glassdoor, Indeed, and several other sites helped find that while some people enjoy the environment, others do not. The company is located in Boston, MA, Boston, MA, Brunswick, ME, Bryan, TX, Ogden, UT and Orem, UT. Conversations with Wayfair Creatives: Kelly Corcoran, Tis The Season: Giving Back to Our Employees and Local Community, Two Wayfairians join forces to raise over $15,000 for Boston-based charities, Wayfair and Harvard Business Publishing Partner to Upskill Technical Leaders, Cindy Woodson Recounts Her Heritage Journey with WayNative Employee Resource Group in Light of Native American Heritage Month. These are true human to human interactions where you can make a meaningful impact. With OutPLEX, you'll resolve customer issues via email or phone. See Open Positions B2B Sales Homes more secure. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Whether its over the phone or through chat or email, we deliver the same level of high-quality service wherever customers feel most comfortable. Disculpa Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). They are still actively monitoring your sites and many more. Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. us most. #wayfair #workfromhome #remotejobNOTE: If the job links below no longer work that's because the job may have been filled. Youll need to think analytically to solve customer problems in a first contact resolution approach. Wayfair operates in the Retail industry. For U.S. benefit information, visit myassurantbenefits.com. or noise (radio, tv, etc. message, please email We are unable to accommodate any misses, time off, or tardiness during this time. Helping People Thrive in a Connected World We work with the worlds top brands to make smart devices simpler. There is little down time in this position as you are typically on back to back calls during your shift. This is a virtual customer service associate position in the United States where you will work fromSee this and similar jobs on LinkedIn. exceed customer satisfaction, excel in meeting customer service efficiency metrics, and other responsibilities as assigned. 0 suggestions are available, use up and down arrow to navigate them, Work From Home Customer Service Associate, Customer Service Associate - Work From Home, 200 N. LaSalle St. Suite 900, Chicago, IL 60601. Get email updates for new Customer Service Consultant jobs in United States. You will be asked to provide service to a customer seeking assistance with post-order issues, such as returns, replacements, refunds, and more. We enable critical thinkers with open minds to work together to create our future. Need Assistance? Carries out surveys in relation to customer satisfaction. . Please enable Cookies and reload the page. No matter who you are, Wayfair is a place you can call home. A knowledge of working within Windows Operating Systems or equivalent. From all sites researched when searching for reviews, the average rating for Wayfair was about a 3.5 out of 5.0 stars. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Accessibility@assurant.com. Thats a pretty common rating for customer service positions. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! Problems easier to solve. Inbound Retail Sales Rep (Work From Home) RemoteWorker US. There is no ignoring the fact that 2021 proved to yet again be a year full of challenges and uncertainty for us all, including for the communities where we live, work, and play who continue to feel the many impacts of this global disruption. Our Culture DefinedOur unique culture is a big reason why talented people choose Assurant and why they tend to stay. Today’s top 322 Remote Work jobs in Amsterdam, North Holland, Netherlands. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Customer Service Consultant Jobs in United States, Remote Customer Service Representative | $15.00 an Hour, Remote Customer Service Specialist | $16 - $17 an Hour, Call Center Customer Service Representative (Remote), Customer Service Representative (Work from Home) - Must reside in MD, Jr. Work from Home Customer Service | Wayfair Work from Home Customer Service Remote, United States Requisition ID: 10797 Job Description Work from Home Customer Service This is a virtual customer service associate position in the United States where you will work from your personal residence in a distraction free space. Careers Site Design by Beamery Careers, Customer Service Associate - Czech & Slovakian speaker. There is little down time in this position as you are typically on back to back calls during your shift. spiders into many competitors websites to gather data on customers, products and pricing . But were united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results. Time: 9:00 AM - 2:00 PM. Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. You'll be the voice of Wayfair and work to build a relationship with customers who contact us by inbound phone call, chats, and emails. Wayfair has several work-from-home customer service positions open. This is a fast paced environment and highly structured. It helps us get more startups to hire on our site. Currently, Wayfair is only hiring those that live in the states of Washington, Colorado, Arizona, Texas, Minnesota, Missouri, or Nevada. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. Lamentamos pelo inconveniente. Thanks and good luck! Assurant does not ask for banking information from prospective employees. Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. Answers telephone calls -1st line- providing services to customers. This button displays the currently selected search type. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Thats why were proud to be an equal opportunity employer. Youll need to think analytically to solve customer problems in a first contact resolution approach. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. The Wayfair Opportunity: At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. The pay is good, and the hours are great. identify areas where improvement is needed and share those trends with leadership. With our global headquarters located in Bostons Back Bay, we are constantly inspired and energized by the outstanding academic and entrepreneurial work being done all around us. los inconvenientes que esto te pueda causar. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, were reinventing the way people shop for their homes. Learn more at jobs.assurant.com. 2021 - heden1 jaar 11 maanden. Both are colleagues on the Partner Operations team at Wayfair who partner with Wayfairs suppliers to provide consumers with the products they love through an exceptional customer experience. These are true human to human interactions where you can make a meaningful impact. You will be given a level of autonomy to help customers find the right solution. message, contactez-nous l'adresse excuses voor het ongemak. To see all 7 open jobs at Wayfair, click. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. identify areas where improvement is needed and share those trends with leadership. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. for use of our website. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Topics can range from returns, replacements, delivery, product availability, order status, and more. Customer Service Representative - Work from home (Remote), Customer Service Representative, Work from Home Opportunity, Customer Service Representative - Remote Work, Customer Service Support Representative - Full time (Remote), Customer Service Representative ( remote), Customer Service Representative - WORK FROM HOME, Entry level / Customer Service Representative (Remote), Virtual Customer Service Representative (Remote), Call Center Customer Service Representative. Always check the current listings. Assistance for Individuals with Disabilities. an. If you have any questions regarding our processing of your personal data, please contact us at [emailprotected] If you would rather not have us retain your data please contact us anytime at [emailprotected], Sorry, this job was removed at 12:52 a.m. (CST) on Saturday, April 1, 2023, Find out whos hiring remotely Nationwide, Wayfair operates in the Retail industry. Please, activate it in the options of your browser. Amsterdam, North Holland. The team grows both revenue and business customer loyalty through account acquisition, cultivating relationships, ongoing customer management, and closing sales. You will handle an estimated 50-60 phone calls per shift. Please mention you found this job on Startup Jobs. This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they . Youll need to juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questions. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's 8 17 Comments Job Referrals! Boston is steeped in history and education some of its oldest institutions are its world-class universities. About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. You will be given a level of autonomy to help customers find the right solution. Nous sommes dsols pour la gne occasionne. verdade. Maintain and display a thorough understanding of products, services and procedures. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. Wayfair, on their job posting page, does not discuss pay rates. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Fully Remote] - Mississippi Residents Welcome / $15 per hour + bonuses / 401k matching / PTO / Equipment provided - As a Customer Service Associate you'll: Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications; Juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questionsHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: jul. Every voice, every perspective matters. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. In this article, you will find state restrictions, pay, and reviews. Quarterly performance bonus of up to $2,000, Referral Bonus of $500 per eligible referral, Health, Vision and Dental Insurances (coverage starts on Day 1! At least for the current openings. Report this job. We believe in giving our employees unscripted career paths with opportunities for ownership and autonomy throughout. Be the first to apply. Customer Operations Manager II. You will handle an estimated 50-60 phone calls per shift. Check the Wayfair website for current openings. An ability to innovate in practical ways. We are sorry for the inconvenience. las molestias. No matter who you are, Wayfair is a place you can call home. and both meet and comply with their provisions. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. We do not extend unsolicited offers to candidates who have not applied for a position or gone through our recruiting process. Thats why were proud to be an equal opportunity employer. No canned responses. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Youll play a crucial role by providing a best in class experience when its most needed. Event Details. These are true human to human interactions where you can make a meaningful impact. With millions of products online, sometimes it can be hard to choose. No scripts. We are unable to accommodate any misses, time off, or tardiness during this time. Portland, Oregon | Warehouse Maintains contact with customers and intermediaries in relation to questions about premium or policies. Learn more. 2023 CareerBuilder, LLC. No scripts. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. The company allows me the autonomy to think outside the box and try to find new and innovative ways of doing things., Wayfair encourages creative solutions and problem-solving and the customers are great!, Wayfair truly invests heavily in employees who wish to further their careers. For more information, see our. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Following in the footsteps of Williams-Sonoma, which announced several work-from-home jobs earlier this month, Wayfair is currently hiring for 26 work-from-home positions. Jennifer Phillips and Kristin Filippelli never considered themselves runners, but when the COVID-19 pandemic hit and gyms closed, they both were in search of ways to keep themselves going. If you require a reasonable accommodation to participate in the job application or interview process, please contact [emailprotected]Need Assistance? We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. While there are other opportunities for customer service representatives in the United States, Wayfair seems to have state restrictions on each job listing. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. No canned responses. Lamentamos Please check the spelling of email senders carefully. Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of . para informarnos de que tienes problemas. real person. This article is part of our series "Conversations with Creatives," where we connect with the talented individuals of Wayfairs creative teams to hear their insights and share their perspectives on their roles, their experiences, and what makes Wayfair a destination for creatives of every kind. Assurant never asks employees or prospective employees to send money. We know that customers have questions. . To make sure you qualify when applying read through the job description carefully to get the right location for you. Wayfair Senior Business Analyst, Customer Service Strategy Boston, MA 3d $81K-$113K Per Year (Glassdoor est.) us most. As we enter the holiday season, we always see an increase in the number of remote customer service openings available. The purpose of doing this will be to build relationships with customers. Enter your email below to receive job recommendations for similar positions. Wayfair Manager, Customer Service Journey Strategy Boston, MA 25d $83K-$122K Per Year (Glassdoor est.) It has 13473 total employees. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.
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