USE OF THIS WEBSITE, ALL OTHER MYMETER ENTITIES AND THE PRODUCTS, MERCHANDISE, TICKETS AND SERVICES, INCLUDED HEREIN AND THEREIN, ARE AT YOUR EXCLUSIVE RISK, AND THE RISK OF INJURY FROM THE FOREGOING RESTS EXCLUSIVELY WITH YOU. With your permission, we may also send you e-mails with special offers and promotions. You represent that your Submission is an original work by you or that you have all necessary rights in it and to submit it to MyMeter Entities under the terms of this Agreement. 22 were here. . IN NO EVENT SHALL MYMETER ENTITIES BE LIABLE FOR ANY FAILURE, INTERRUPTION OR ERROR WITH RESPECT TO ANY ASPECT OF THIS WEBSITE OR THE OTHER MYMETER ENTITIES, INCLUDING THE AVAILABILITY OF ANY FEATURE OR FUNCTIONALITY. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF MYMETER ENTITIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Box 1337 Pasadena, TX 77501-1337 Phone: : 713-475-5566 Fax: : 713-475-4945 Directory If you have questions or concerns about this Privacy Policy, you can contact us at: Or send an email to support@acceleratedinnovations.com. Many advertisements are managed and placed on our Website by third parties. By participating in any such event, you signify your agreement to all special terms set forth on this Website and/or the other applicable MyMeter Entities, Team, Organization or Entity applicable to the event as well as the terms of this Agreement. None of these services are available to children under the age of thirteen and any such child is prohibited from using said services. MyMeter Entities may bill your credit or debit card at the time the Services, Merchandise, Tickets or any other products offered via the MyMeter Entities are ordered or shipped, and the appropriate Vendor may bill your credit or debit card at the time your Tickets are ordered or shipped. In order to purchase Merchandise, Tickets, Services or any other products via the MyMeter Entities or via Third Party Sales Locations, you may be required to provide complete and accurate personal information, including, without limitation, your name, address, telephone number, e-mail address, credit or debit card information and shipping address. There are two ways to make a payment: 1) One-Time Payment - you only need your account number or 2) Register on our Customer Portal - if you register, you can: (1) save payment information; (2) set up auto payments; (3) receive Payment Reminder Email notifications; and (4) manage and pay multiple accounts. By using this Website you acknowledge that you have reviewed all terms and conditions applicable to the product or service in question and agree to be bound by the terms and conditions. 626.744.4005 7:30 a.m. to 5:30 p.m. M-F except holidays. Your ability to purchase Merchandise, Tickets, Services and/or any other products offered via the MyMeter Entities is subject to limits established by your card issuer. This Privacy Policy applies only to this Website, unless you are notified otherwise upon accessing any third party website or product, in which case the terms and conditions set forth in such notification will apply. If you want to close your account with us and have us delete the personal information in it (except for information that we keep for record-keeping purposes), you should contact Accelerated Innovations LLC Customer Service at 651-757-4200. For purposes of this Agreement, such payment processor will be referred to as a "Vendor.". Please check your records and try again. MYMETER ENTITIES EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGE, LOSS OR INJURY ARISING OUT OF: THE ACTIVITIES OF ANY VENDOR, THE MERCHANDISE OFFERED BY THE VENDORS, ANY LOSS OR INJURY RESULTING FROM YOUR ACCESS OR INABILITY TO ACCESS THE MYMETER ENTITIES, ANY THIRD PARTY SALES LOCATIONS OR ANY PRODUCT OR SERVICE THEREIN, OR ANY LOSS OR INJURY ARISING OUT OF YOUR PURCHASE OR USE OF ANY PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. You must pay all amounts accrued in your account, including sales tax and shipping and handling charges, when due. Pasadena Water & Power has upgraded its online account management to better serve you. You hereby waive any argument that any such court does not have jurisdiction over you or such dispute or that venue in any such court is not appropriate or convenient. We may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page. You shall not use the MyMeter Entities for any illegal, inappropriate, indecent or otherwise purpose. Your Website account preferences are password protected for your privacy and security. 2016 Accelerated Innovations, LLC All rights reserved. SPECIAL TERMS AND CONDITIONS APPLICABLE TO SALES OF PRODUCTS AND SERVICES; CUSTOMER SERVICE CONTACT INFORMATION, CHOICE OF LAW; JURISDICTION; ATTORNEYS' FEES, Information Automatically Collected; Cookies; Web Beacons, How You Can Review Your Personal Information. You acknowledge that your Submissions are not confidential and that your Submissions may be read, intercepted by others and widely accessible on the Internet and/or via other interactive media, and that you have no expectation of privacy with regard to any such submission. Ramsey County District Court, Saint Paul, Minnesota will be the exclusive jurisdiction and venue for any dispute arising out of or relating to this Agreement. IN NO EVENT SHALL MYMETER ENTITIES OR ANY VENDOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO USE OF OR INABILITY TO USE THIS WEBSITE OR OTHER MYMETER ENTITIES INCLUDING, BUT NOT LIMITED TO, ANY TRANSACTION FOR PRODUCTS, MERCHANDISE, TICKETS OR SERVICES. Due to technical difficulties we are not able to reset your password. MyMeter Entities is not responsible for the availability of these third party resources or their contents. Skip to Main Content . Power Emergencies 626.744.4673. You are solely responsible for your Submissions and must use the Public Forum in a responsible manner. The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. The statements in this Privacy Policy generally about our collection and use of personal information also apply to our treatment of personal information from children under the age of thirteen. If you submit any personal information to us, or to our third-party service providers acting on our behalf, you can be assured that we will not sell, lease, or share your personal information with or to anyone else, except as follows: (1) to our third-party service providers, and only so that they may help us provide services you've requested and in certain circumstances to provide you with ticket related offers; (2) to the utilities or organizations noted herein., to the extent that you've submitted information that relates specifically to such organization or entity (e.g., you've asked to receive the newsletter of one or more organizations or entities via email or you've purchased organization or entity-specific services, products or merchandise), so that they may learn more about users like you, and provide better services to you; (3) upon notice posted on an applicable location of our Website where we collect your personal information for an economic transaction and notify you that we will be sharing such information with a third party, where such third party is clearly identified; and (4) on occasion, we may offer a special promotion (such as a sweepstakes, contest, or free subscription to goods and/or services) on this Website in conjunction with a third-party service provider, sponsor, or promotional partner, and share your information with that service provider, sponsor, or promotional partner so that it can send you other special promotions it offers, but only if you give us permission to do so. The section headings in this Agreement are for convenience only and must not be given any legal import. The purchaser is responsible for any applicable taxes not collected by MyMeter Entities and certain states require purchasers to file a sales/use tax return annually reporting taxable purchases that were not taxed and to pay such tax. This Agreement constitutes the entire agreement between the parties, and supersedes all prior written or oral agreements or communications with respect to the subject matter herein. Some services on our Website require the submission of a credit card number along with personal information in connection with a purchase, other services on our Website require the submission of personal information to the Website. MyMeter Entities may also offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material via third party social networking websites and products (collectively as Third Party Social Network) Any use of Third Party Social Network is subject to the then current terms of use of the applicable third party website or product and not this Agreement, unless you are notified otherwise, in which case the terms and conditions set forth in such notification will apply. These companies are called "network advertisers." Water Emergencies 626.744.4138. With respect to Third Party Sales Locations, the privacy policy of any such Third Party Sales Location applies to the collection and use of your personal information by the operators and/or owners of such Third Party Sales Location. For outage information, visit https://t.co/ZxqUZvrbV2 Pasadena will combine world class events, science and technology, arts and culture, history and architecture with great neighborhoods and opportunities for all. Receive up to $4,000 in free energy and water-saving upgrades. Network advertisers who place advertisements on our Website may use cookies and web beacons to collect non-personally identifiable information about your visits to our Website and other websites in order to provide advertisements about goods and services of interest to you. Further verification is needed. 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays Please make sure to change your password the next time you log in. Neither MyMeter Entities, nor any Vendor or any operator of any Third Party Sales Location is responsible, and must not be held liable, for any breaches in transaction security by any third party. In order to participate in MyMeter Entities, you will be asked to register an account by providing certain personal information such as your name and/or email address. You further agree that you are solely liable for any and all costs, claims, demands, investigations, liabilities, losses, damages, judgments, settlements, costs and expenses, including attorneys' fees, connected to or arising from your breach of any representation or warranty, or other violation of this Agreement. Whether any sales tax will be collected on a given purchase and the amount of tax charged depends on a number of factors including whether the seller is subject to tax in a given jurisdiction. Please enter the House Street Number of your Service Address. City Mission The City of Pasadena is dedicated to delivering exemplary municipal services responsive to our entire community and consistent with our history, culture and unique character. For assistance, please call 626-744-4005. If you want to review or revise the personal information you provided during registration on this Website, and whether you want to receive communications from us, you can either (1) click here to log in, and then click on the applicable menu option on the web page, or (2) call Accelerated Innovations LLC Customer Service at 651-757-4200. Power Emergencies 626.744.4673. Pasadena Water and Power Sign In Pay Your Bill & Manage Your Account Quick Links Bill assistance and services for low-income customers, all Under One Roof. 626.744.4005 Water Emergencies 626.744.4138. To use this Website you must disclose personal information about yourself. Create My Account. Terms of Use | Privacy Policy In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose, and/or share your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Website's Terms of Use or as otherwise required by law. City Values Responsiveness Honesty and integrity Accountability Excellence Open, clear and frequent communication Innovation Diversity and inclusiveness Copyright 2023 City of Pasadena. If we are required to do so, we will, of course, obey the law. In states or regions that impose sales or use tax, a purchase is subject to tax unless specifically exempt. Accelerated Innovations LLC is the organization that produces this Website, which encompasses MyMeter Entities. Your temporary PIN has been sent to your email address on file with PWP. Examples of the information we collect and analyze using such methods include, without limitation, the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; login name and password; operating system type, version and computer platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) click stream to, on, and from our Website, including date and time; cookie information; and products you viewed or searched for. Customers are now able to save time and paper by enrolling in paperless billing. By using this Website or the other MyMeter Entities or by clicking a box that states you agree to this Agreement, you agree to be bound by this Agreement. Pasadena Water and Power's customers are charged an average residential electricity price of 21.02 cents per kilowatt hour. PWP Customer Service Line 626.744.4005 7:30 a.m. to 5:30 p.m. Mon-Fri, except holidays 100 North Garfield Ave., Room N106 Pasadena, CA 91101 IMPORTANT: Refuse only customers cannot register for the portal at this time. If the account number, expiration date or other information of any credit or debit card account associated with your subscription Service changes, MyMeter Entities recommends that you update it as soon as possible. This Website and other MyMeter Entities may offer you opportunities to vote in connection with certain events and also to enter games, contests and sweepstakes. MyMeter Entities may offer opportunities for you to transmit messages, information, ideas, opinions, images, audio, video, creative works or other information or material (collectively, as Submissions) in connection with various features including, but not limited to, profiles, forums, bulletin boards, wiki, vanity email, auctions, contests, games, blogs, audio and/or video submissions, message boards, Q&A features and chat features (collectively, as Public Forums). Please contact Customer Service if you need immediate assistance or try again later. The Privacy Policy of this Website explains how such information may be collected and used. You must notify MyMeter Entities immediately of any change in your credit or debit card information, including any change to your home address. Electric vehicle incentives to help you go green! This Website and the other MyMeter Entities may contain links and pointers to other World Wide Web sites and resources, including, without limitation, Third Party Sales Locations and Third Party Social Networking Features. We encourage you to be aware of this when your leave our Website and to read the privacy policies of every website and product that collects personally identifiable information from you. For details, see the website of, or otherwise contact, the applicable taxing authority. Pasadena Water & Power has upgraded its online account management to better serve you. Winter Storms Bring Near-Term Drought Relief to the State, Power IRP Virtual Community Meeting on April 27. A temporary password will be sent to your email on file. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred. By using this Website and participating in the various activities and features including but not limited to Games, Votes, Contests, Sweepstakes, Merchandise and Service Purchases, and Submissions, you agree and opt in to receiving email or messages with confirmations, promotions, information and responses about various activities, promotions or features. All Rights Reserved. Pasadena, CA 91101. Start New Water/ Electric Service For Refuse only customers, call 626.744.4005 Quick Pay Pay your latest bill without logging into the customer portal Water or Electric Outage Update Find contact information, view FAQs, report water waste, and more Aggregate Usage Property owners with units 50,000 square feet+ to disclose energy usage (CEC) Please also be aware, MyMeter Entities may acquire this current information from our financial services partner and update the Payment Profile section of your account to include such revised payment information. You hereby agree to indemnify and hold the MyMeter Entities harmless from all claims, liabilities, damages and expenses (including attorneys' fees and expenses) arising out of or relating to: (A) your use of this Website, the other MyMeter Entities, the products, Merchandise, Tickets and/or Services purchased via this Website or the other MyMeter Entities; or (B) any alleged breach of this Agreement by you.
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