Samsung recalled the washers in 2016, but consumers sued. It has gotten worse and worse. Never ever buying any LG products again. Replaced the part and when we did, the whole underside was rusting away. Today the cover inside bottom middle of the drum sheared off. When the process adds water the water rises high enough in the fill area to reach the metal top. The rust is increasing rapidly, at location I can see. !, and saw the information on the lawsuit. Same problem with my LG also!!! Now, about 5 to 7 years ago, the top load washer bleach dispenser began rusting and continued to rust to this present day. View Complete Recall Details . There is no shred of doubt in my mind that LG knew about these issues and didnt fix them. I have had rush from the dispenser for over 4 years. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. I love the machine but the rust is getting exponentially worse. Mine is completely rusted where the bleach is placed. Horrible customer service. EXTREMELY POOR QUALITY FOR THE MONEY SPENT! Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. Im with you. This recall involves 34 models of Samsung top-load washing machines. I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? I usually buy LG products and never again will I purchase and stick with Samsung. This is a design defect. Now the rust is spreading. Please read my reply to Others concerning this Issue!!! I will never purchase an LG product again. I have the same issue. I have owned a number of different washers over the years and have never experienced this problem. They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. All other parts are available, only the part that is causing this issue can not be found anywhere online. Samsung models similar to the LG are having the same rusting. We purchased It in 2012. I expected quality not lack thereof. A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. We purchased an LG top loader washing machine in 2017 and its been nothing but trouble! The lawsuit was dismissed 3 years ago. Why dont they stand behind their product? Same problem. This machine is a huge disappointment! The LG defense saying the consumer is to blame is ridiculous in my opinion. Ive called numerous times and LG did nothing but reject and deny everything I had to say. I dont use bleach. I need to be added as well. I bought a new LG set in 2018. Four years old and rusted out! Same issues have sanded and tried sealing several times now its completely through the surface, NO MORE LG for us. I called Lg to report this and they ignored me and asked for pictures of the clothing I had baskets of high end expensive items that should have been perfectly fine! Around the bleach dispenser :(. Im sick to know this and its non-returnable. They told me it was cosmetic issue and not covered. I have the same issue. Bleach somehow makes its way into the color loads. Mine were bought in late 2012 and technically are still under warranty. Please let me know if there is another class action lawsuit. My parents washer is doing the same thing. I am going to try their suggestion of using citric acid. Not just bleach dispenser. Started rusting a few years later. Touch-up paint is only available for Black, White, and Titanium (Grey Cabinet) refrigerators. THIS IS THE WORST WASHER EVER. Have a top load washing machine which I purchased from Best Buy. I would like to be added to this, I have the rust problem as well as the fact that the washer put holes in half of the clothes that I have washed and its so rough on all items. Our washer is just rusted, it is perforated through the top. According to the LG washing machine class action, the rust is not only an eyesore, it can destroy clothing put into the washer for cleaning. If you have one of these, get rid of it before it gets to the advanced stage that I mention above. Am waiting to hear back from them. My LG washer is also rusting around the bleach dispenser and the rust is corroding the whole underside of the top of the machine. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. Ive never had a washer rust before! We spend money for appliances and they dont last ruining our clothes ! What do I need to do? Oct 2021. Learn more about the cookies we use. Please add me if action can be taken against LG. Please add me to any list with info about future suits.. By the way, the set I replaced was a Sears top of the line model and I had the blistering, rust etc. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. This product is garbage and I also wonder why the class action was dismissed.?! Original owners may qualify for purchase price refunds plus a cash settlement up to $400. This is totally unacceptable. Mine began about two months after I bought it. Not very good customer service . i just purchase this Duowasher at costco thinking it was awesome to have a lower washer for small loads of laundry. While one top is in use we recondition the extra top and put it in storage. My LG washing machine also had a lot of rust ? Learn More. What a pile of friggen BS! I have the same problem with rust, is there a recall ? Now its been 4 yrs. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. I was stuck with this issue and what an eye sore. Ruin $1,000s of dollars in sheets towels and bedspreads. I purchased the Lg washer on 2013 and the machine is rusted around the bleach dispenser area, the clothes are coming out with musty smell. In 2006, LG overstated energy efficiency on five of its air conditioner models and was again required to offer consumers rebates to cover the extra energy costs. Horrible! We do use chlorine bleach products maybe one to two times a month. TB Bought in 2015. Nine related injuries have been . How can this not be due to poor design and/or materials used a class action suit? I have the same problem with my LG top loading machine. Rust is like cancer and spreads! Poor quality, poor customer service, poor representation of warranty agreement! Bought my lg toploader in 2013. So upset. i have been through All of their little scenarios!!! But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! Beginning to notice degradation near the hinges that hold the lid. What greeting judge dismissed this case? I called LG about the problem after 2 yrs into my purchase. The only way to stops these crooks is to hit them in their pocket books and not ours. That judge obviously doesnt own an LG washer. I would like to know also. I have not abused my machine and consider this a manufacturers defect. I now have a hole adjacent to the dispenser. If you know of anything I can do about this big eye sore, please advise. Worn out drum bearing. Ive had the same problem as others in this thread and its disheartening to know the class action suit was dismissed when so many of us have spent our hard-earned money on these useless and poorly manufactured washers. is now outsourcing their HORRIBLE CUSTOMER SERVICE TOO!!! We swap tops out when the rust starts again. Weve had major rust on our top load washer and ruined many of our white clothes. Im with you. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . Please add me if there is another class-action as there really should be a complete replacement. I have tried contacting L.G. I also will never buy from them again if they dont come out and fix mine. And, based on all the comments, this has been a known issue with no corrective actions taken. Get product support, user manuals and software drivers for the LG WT5070CW.ABWEEUS. Rust spots are are getting on clothing and sheets. Sanding the rust and repainting only lasts a short while. Also, the judge that dismissed it I hope they are no longer sitting as a judge. Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. Please include me this is horrible I have chunks of rusted pieces breaking into my wash loads. had many texts and calls and no support. Customer service directed me to their parts department. Rust has been spreading around the bleach cup on my very expensive LG washer also . They said it was not part of my warranty, I would have to pay for the repair. We have the same exact problem with our washer too in Sturbridge, MA. Me too. I am disgusted by this. The price of the washer was 929 with tax. Top Class Actions is a legal news source Same problem but rust is on top around glass edging. 8 year old piece of junk. I bought the extended warranty but when the tech came he said it was cosmetic and they would not repair or replace. We purchased the washer in July of 2019 and bought the 3 year extended warranty. status of any class action settlement claim. Mine has rusted so bad its going to rust through pretty soon. It has spread half way around. Ours is also rusted, less than 5 years old. It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. We noticed it starting in the bleach dispenser a few months after pushing the wash machine. This is an ongoing Lg Issue and they know of it and will not fix anyone washer this has been an ongoing issue since 2012 they have just not fixed it because they feel that if you don,t do your homework and research it then thats your job they just want your money i have had two techs come to my home that have said that LG knows of this issue!! What a joke LG! Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. Having the same issue. Its been a frustrating and very expensive lesson dealing with this piece of garbage. My husband and I bought my top loader LG washing machine in 2013 and the whole top of the wash machine Around the bleach cup and the detergent cup is rusted out, I would just like mine to be repaired .. Im happy with it it other than the rust issue. It is spreading through the whole top rim . Our Kenmore was 10 years old and still going when we got our LG. You can change these settings at any time. I cannot find the Samsung one to file a claim. drug injury lawsuits and product liability lawsuits. Add me to the lawsuit. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. Will NEVER purchase one of their products again. We all cant be having the same issue. The tops are allegedly defective and begin to rust within months or a few years of purchase. My washer also has the rust issue and I want to join the lawsuit. I call Best Buy who carries out warranty I told them about the rust issue and they told me to call LG! Rust started within 3 years. My LG washers rust problem is growing around the bleach dispenser. I am hoping that there is help for me and the others who are having this problem. Having the exact LG is still top rated by Consumer Reports, but appears to be the front loaders. On top of that Ive ruined a lot of expensive clothing using my 2017 LG top loader washer. I love the machine in every way except I have a terrible problem with rust, its eating the machine away. The plaintiffs say that considering that expensive appliances such as washing machines typically last at least 10 years, the short time it takes for rust to plague these LG washers is significant. I have never had a problem like this ever before, and I think is a product defect . Around the top where the glass is rusted, around the bleach dispenser, around the edges of the machine, and many other places are rusted. Its just a request though. It was only 9 months old when it stopped cooling. Please add me to the class action suit. My last washing machine had the same problem, it was a different brand. Other than the rust and accompanying mess and damage, I have really liked this machine. Same problem with ours. I purchased my washer & dryer in 2015 from Lowes. You must contact the Who can be contacted? Faulty parts and poor warranty. The goober repairman they sent out insisted it was cosmetic and I had chipped it! So may have to take the chance. We paid top dollar for this set when purchased. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! I have a WT5170HV I purchased in June 2012 that also has this rust issue. Please advise. Gave it back to them, But there seem to be front loaders more that tops these days. Electronics at 800-243-0000 and they are WORTHLESS (not to mention time consuming.as I was on hold for 30 minutes)!!! I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! I am also having an issue. I called a local LG rep, who never showed up. The lawsuit claimed the Samsung appliances were. In my research I found an article stating that these brown flakes are not mold, but iron or manganese oxide. I still see them putting LG on the top and I cannot purchase LG appliances again. Initially, I wasnt sure what was causing it but I definitely know now. Sooo mad. Featured Video. These washers should be built for everyday water and bleach use. The rusted areas are now flaking off leaving actual holes around the bleach area! Purchased our LG Washer in 2017 and it started rusting in 2021. LG has the very worst customer service I have ever encountered. I cannot believe they would continue to sell this same machine with a clear conscience. Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). Please add me to the class action suit if there is one on this issue. I cant afford to replace. How do I join this class? I cant stand to have laundry piling up. Is it too late for us to join the class action? even though she is going to say shes not allowed to do that, that is not true they can give their first name and their ID NO.They are highly trained on how to get around your issue and will even lie and say that they will look into the issue and call you back or their going to have to escalate your call to another dept. lg washing machines rust within 3 years if you use detergent or bleach and they refuse to fix it or even honor their warranty. Unfortunately the tops do not fit properly and the repairman scratched the front housing all the way down to the metal.
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