Customer Reviews are not used in the calculation of BBB Rating. Save Time. Provider Appeals. I have been getting the run-around with the *************************** of **** **********************/ **** ********************** of **********************. However, weare granting a one-time exception to change your effective dates for both your health and dental contractsfrom January 1, 2023, to February 1, 2023. Sometimes you will need to enter your username or email. Step 5: Follow these instructions to reset your password quickly! Get email updates for new Researcher jobs in Greater Birmingham, Alabama Area. Group Number BBB is here to help. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. Know Your Rights and Responsibilities | EEO Policy, ADA Accommodation, and Pay Transparency Disclosure, EEO Policy, ADA Accommodation, and Pay Transparency Disclosure. His date of discharge was January 27, 2021. This button displays the currently selected search type. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Your Medicare Number can be found on your red, white and blue Medicare Health Insurance card. General Inquiries. As an Alfa representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. 2010 CLUB DR STE 100 GADSDEN, AL 35901 of Patient: Mr.********Contract myRx Planner assists in staying compliant with prescribed or directed dosages for you, family members, those you care for, and loved ones. Each day brings an opportunity to create something better. Step 2: Click the Forgot Password? link. This same standard of excellence and concern for others extends to our employees. Click on it. The dedicated Mental Health/Substance Abuse services phone number is available to parents and providers 24 hours a day, seven days a week. Click the link in the email we sent to to verify your email address and activate your job alert. When you apply for coveragevia the Marketplace, they determine your effective date as well as your cancellation date. Blue Cross & Blue Shield Of Alabama specializes in Hospital And Medical Service Plans. The full refund totaling $917.26 has been issued to you by direct deposit in two payments, one for $739.72 and the second for $177.54.We hope this information is helpful. The CAA Pharmacy Reporting Form submission period has been extended to May 1, 2023 by 5 p.m. I was told to miss important health procedures. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I was DOUBLE INSURED for the month of January 2023. when registering. I misunderstood the end date, and signed up for a health insurance plan ( Contract Number: PGX856258190 ) and dental insurance plan ( Contract Number: XAD850140237 ) in the marketplace that started on Jan. 1 . We aim to serve customers through value-driven, quality products and services. Referrals increase your chances of interviewing at Blue Cross and Blue Shield of Alabama by 2x. You will be going to a new website, operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. If you receive a call that appears to originate . We contacted ACA Section 1557 Discrimination Grievance Form, https://www.medicare.gov/MedicareComplaintForm/home.aspx. When you register for myBlueCross, you gain 24-hour access to personalized information. Blue Cross and Blue Shield of Alabama. Products; Resources; My Account; Talk to a D&B Advisor 1-800-280-0780. Business Directory . If you want to stay on the Blue Cross website, click "Cancel.". If you would like to go back to the C Plus Compare and Enroll page, click "Cancel". I had coverage for $49.15 a month for a year all messages via email at the beginning of January I was sick and had not been able to check email bcbs raised my premium to $917.00 a month and wipe out my bank account causing me to be overdrawn and incurred bank charges I have been I cancelled policy 1/7/23 and have been trying to get a refund since then. Sincerely, Customer Service Consumer Response . Well guide you through the process. As a matter of policy, BBB does not endorse any product, service or business. http://www.fepblue.org. myBlueCross is operated by Blue Cross and all privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. This link takes you to another web site. BCBS of Alabama then sent me a letter below which is shows a misunderstanding of the problem. Note: If you are a Blue Cross and Blue Shield of Alabama customer and need to reach us by phone, please use the telephone number (s) on the back of your ID card. We are responding to your complaint to the Alabama Better Business Bureau concerning your contractseffective date.Based on our records, you are covered through the Marketplace Exchange. If you wish to view claims or benefit information, please go to 1-205-220-2100. Thats why were called The Caring Company. We've been cited for excellence in performance, financial strength, innovation and human resources. Note that complaint text that is displayed might not represent all complaints filed with BBB. Every single time, the representative that we have spoken to has reassured me that the claim is currently in process, and we have nothing to worry about. only responsible for a $** deductible and $* coinsurance. By clicking "Next", you are acknowledging that you would like to submit your application and continue onto the payment page otherwise, click "Cancel". Thank you for your interest in our Short Term Plan. The following documentation provides guidance regarding the process for appeals. Dun & Bradstreet, Inc. 2023. Check out the changes and updates to our plan in 2023. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. Greater Birmingham, Alabama Area, Join to apply for the Claims Research Associate role at Blue Cross and Blue Shield of Alabama. Your member ID card is your key to using your medical plan benefits. GROUPACCESS for Employers To file a grievance related to ACA Section 1557 please complete the ACA Section 1557 Discrimination Grievance Form and mail to: Blue Cross and Blue Shield of Alabama If you are looking for bluecross blueshield alabama customer service phone number? Privacy Policy and They would not get me off the phone without fixing and correcting the issue. Step 2: Next, locate the Login button at the top-right corner. Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections Visit Blue365. My employer was ending my health insurance with BCBS of Alabama ( Contract Number: PPA866095305 ) and dental insurance with BCBS of Alabama ( XAD866095305 ) on Feb 1, 2023. To continue, click "Accept." Therefore I was double insured for the month of January 2023. As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. The above claim processed correctly and you were up front for covered services. The IRS no longer requires us to automatically mail Form 1095-B to members. See details. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Search Job Postings Ability to connect and innovate. Already a Blue Cross member and have questions about your current plan? . We have always had health coverage (Medicare) and supplemental insurance (BCBS of Alabama), and we have paid our monthly dues diligently, so I am not sure why we are under this much pressure from **** ******** ******* to pay the remainder of this medical expense. To continue to this website, click "Accept." You were advised to allow24-48 hours to review and approval was granted on Monday, February 13, 2023. Blue Cross Blue Shield offers a full continuum of data-driven national network solutions to help you improve healthcare quality and lower costs for your organization and employees. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays), Toll free: 1-888-373-Kids (5437)Fax: (334) 206-3783, ALL Kids P.O. Blue Cross and Blue Shield of Alabama is the largest provider of healthcare benefits in Alabama, providing coverage to more than 3 million people in Alabama and other areas of the country. 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. any hardship this matter may have caused you.Sincerely,Customer Service, **** ************ **** **** ****** *********** ** *****Name of Patient: **** *******Contract Number: ************Dear **** *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. July14,2022Mr. Contact Us - GroupAccess - Alabama - Contact Sales Your Preferred Contact Method Email Phone I am interested in learning more about: Health Dental Vision Whom Should We Contact? 1-800-248-2342 1-205-988-2245. as Dr. ******* ****** is a preferred dentist. As a Patrius representative, I agree to the payment terms and conditions of Patrius Health and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Phone E/M phys/qhp 21-30 min. Blue Cross and Blue Shield of Alabama Careers A distinctive corporate culture. You may also visit them online atBCBSAL. The total medical expense at **** ******** ******* has been paid by Medicare, but unfortunately, BCBS of Alabama has not processed nor paid their part of the total expense. If you want to stay on the Blue Cross' website, click "Cancel". What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. We look forward to answering your questions. Blue Cross and Blue Shield of Alabama : New Registration my BlueCross New Registration Online access for our members is free, easy and secure! The address for the Blue Cross and Blue Shield Service Benefit Plan administrative office is: Blue Cross and Blue Shield Service Benefit Plan. Dear Mr. *******:We are responding to your complaint concerning Dr. ******* ******s network status.We cannot go into detail concerning anything between a physician and Blue Cross and Blue Shield ofAlabama, but we are happy to advise everything has been straightened out. As an Alabama Health Guidance representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. the providers office and Blue Cross Blue Shield of Alabama is granting a one-time exception to approve the services and the claims listed above will be reprocessed. Please review the terms of use and privacy policies of the new site you will be visiting. **** Cross **** Shield of Alabama denied payment while there were issues with them getting my Cobra benefits straightened out. Since I was still covered by my employer plan, I would like the premium I paid for the health and dental through the Federal market place REFUNDED. The air transfer through AirMed was paid out of pocket due to the time constraints in order for a preauthorization to be accomplished. Why can't **** Cross/**** Shield of Alabama's customer service do the same? Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Insurance coverage has been canceled several times although the premium had been paid. ********XXXXXXName I would like a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.I have tried to resolve this by phone with BCBS of Alabama, but they have pointed me towards the federal market place which then refereed it back to BCBS of Alabama. We reference sites that we think might be useful or of interest to you, but we are not responsible of the content or privacy practices used by other site owners. We'll consult with you to find the optimal solution tailored to your unique workforce and business objectives. However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. Dear ********************:We have been contacted by the Better Business Bureau regarding your complaint about the priorauthorization for a medication that has been recommended for youBased on our review, an appeal was received on Friday, February 10, 2023. Dear **************: We are responding to your complaint to the Better Business Bureau concerning your Blue Cross and Blue Shield of Alabama . Todays dynamic healthcare market requires that we identify and utilize the best available talent to provide outstanding value and service to our customers. You are about to leave Blue Cross and Blue Shield of Alabama's website and enter a website operated by HealthEquity. I paid a Dentist who was out of network ****** and was suppose to get reimbursed and it was sent to the Denist. Get notified about new Researcher jobs in Greater Birmingham, Alabama Area. Your job seeking activity is only visible to you. I would like BCBS to approve the prior authorization per their criteria. Get your plan details such as common copay amounts, HSA balances & claims on the go. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Find a Doctor; Symptom Checker; Teladoc; Treatment Cost Estimator ; Benefits. We have contacted BCBS of Alabama NUMEROUS times and have documented and accounted all of the dates and names of representatives that we have spoken to. Features for members only (Member login . You may also visit them online at . Huntsville to serve members and Providers. Our Customer Service team Every time I contact Blue Cross representatives they tell me conflicting messages.I would like for blue cross to approve the *** as soon as possible. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Step 3: Next, enter your Username/Password in the appropriate fields. I keep getting these customer service reps who are no help at all and they over talk and try to loud talk you. Our Customer Service team provides a platform for learning how to effectively serve our members as the voice of the company by upholding our reputation as the Caring Company. Our call centers are located in Birmingham and Huntsville to serve members and Providers. I paid for these 2 counselling sessions out-of-pocket for a total of $161.72. I can't get a supervisor or manager on the line to even explain the situation. If you want to stay on the Blue Cross and Blue Shield of Alabama Medicare website, click "Cancel.". Name of Patient: ********************Contract Number: ONS88888888Case Number: 19383036. VERIFIED Status: UNVERIFIED . Search Job Postings Our Corporate Values Watch Careers Watch Call 1-855- a.m. 8 p.m. Central Time, Monday through Friday. If you want to stay on Blue Cross' website, click "Cancel.". To continue, click "Accept." It is fast, easy and always available. To continue to our Commercial website, click "Accept." Customer Service. BCBSA employees work in our offices in Chicago and Washington, D.C. HealthEquity is our business associate and is an independent company that provides account-based plan services to Blue Cross. Need some help deciding which plan is right for you? Some areas of our site may provide links to other external sites that we don't own, control or influence. Some areas of our site may provide links to other external sites that we don't own, control or influence. Asthma Chronic Obstructive Pulmonary Disease Compliance Office Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. To continue, click "Accept." Sign in to save Claims Research Associate at Blue Cross and Blue Shield of Alabama. As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Terms of Service apply. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. If you have any questions while considering your Medicare choices and related issues, here are some additional sources for information: Blue Cross and Blue Shield of Alabama, an independent licensee of the Blue Cross and Blue Shield Association, has a contract with the Centers for Medicare & Medicaid Services (CMS) that is renewed annually, and availability of coverage beyond the end of the current contract year is not guaranteed. I personally think that 17 months of processing should be enough time to resolve this issue. To access your member services, please visit your BCBS company. 99443. Receive a one-time comprehensive credit report on this company. We look forward to answering your questions. It is so unnecessary to have to file a complaint of this type. on 2/9/23 BCBS denied a prior authorization request even though I met the requirements. Your Group Number can be found on your Blue Cross and Blue Shield ID Card. 1-800-821-7231. Call 1-855- a.m. - 8 p.m. Central Time, Monday through Friday. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We have When you select Blue Cross for your health insurance coverage, you get more than an ID card and monthly invoice. If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about vision plans. At Blue Cross, our strategy is simple. If you want to stay on the Blue Cross website, click "Cancel.". Cons Management is quite poor! 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Self Service. If I need to cancel the federal plan and re-apply that can be arranged, but I need a refund of $ $854.13 for health insurance and $92.00 for dental insurance for the period I was double insured.Sincerely,*********************** **************** ************. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I would like Dr ****** added to the system so I can select him as mine, and my mothers designated provider. We regulate the brand and licenses to all 36 Blue Cross and Blue Shield local companies. Visit DandB.com to locate more business profiles. Prime has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. Already registered? Average Blue Cross and Blue Shield of Alabama hourly pay ranges from approximately $13.78 per hour for Social Work Supervisor to $17.61 per hour for Help Desk Analyst. It shouldn't be this difficult or cause this much stress, time, and inconvenience. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. These are the steps to follow: Step 1: Log in to bluecross blueshield alabama customer service phone number. I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. If you want to stay on the Blue Cross Medicare products website, click "Cancel". Three forms are also available to aid providers in preparing an appeal request. My husband and I both have Medicare with the highest level of Supplemental BCBS of Alabama insurance coverage. Treatment Cost Estimator BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Clearly unprofessional and not helpful. If you want to stay on the Blue Cross Medicare products website, click "Cancel.". The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. I have Blue Cross Blue Shield of Alabama's Blue Advantage Plan and been trying for a precertification for an *** on my lower back for over 3 weeks and have yet to get their approval.. Blue cross pre-certifications are handled by a third party named AIM group. My husband suffered a major stroke on September 20, 2020 with significant debilitation. You will receive notice when necessary. Claim for ****** ***** for service orientation, Customer Service might be a great fit for you! File a Drug Claim. Therefore, Blue Cross advises users of these sites against sharing any personal health information or any other information the user would otherwise not feel comfortable being made public. The customer service department has been dismissive and I have been getting the run-around. I have asked to be removed from the automated calling system regarding the designated provider, but the calls keep coming. Save time. Save my name, email, and website in this browser for the next time I comment. FEP Members: If you are part of the Federal Employee Program (FEP), you should use Group Number 53533 number issued by the Internal Revenue Service. Official Site: https://www.bcbsal.org/web/contact/index.html. If you still need a 1095-B form, please call ALL Kids Customer Service at 1-888-373-5437 and request one. We are in the people business, and our corporate values reflect this. by upholding our reputation as the Caring Company. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Number: ************Claim By continuing to use this website, you consent to these cookies. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. Benefits, formulary, pharmacy network, provider network, premium and/or copayments/coinsurance may change on January 1 of each year. You are about to leave Blue Cross and Blue Shield of Alabama Medicare website to visit the UTIC Insurance Company website. 450 Riverchase Parkway East Information contained in the external sites is not endorsed by BCBSAL. If you want to stay on the Blue Cross website, click "Cancel". Information contained in the external sites is not endorsed by BCBSAL. 1310 G Street NW, Suite 900 Washington, DC 20005 Search for jobs with features important to you! Heres everything you need to know about it. According to the Marketplaces records,January 1, 2023, is the correct effective date based on when your enrollment was received. The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. Although content of our social media sites is maintained by Blue Cross, Blue Cross does not control the security and/or privacy practices of these external social media sites. Check here bluecross blueshield alabama customer service phone number official portal step by step. Our call centers are located in Birmingham and Phone ************** If this data is unavailable or inaccurate and you own or represent this business. Thank you for your interest in our Short Term Plan. BBB Business Profiles are subject to change at any time. I kept trying to get off the call and they wouldn't turn me loose. They indicated they would go back to the provider and pay them anyway and I had to get my monies from that provider. Help Your Employees Get More from Their Benefits For more information, view our privacy policy. Find my BCBS company. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar.
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