0000000016 00000 n Dear Dewi Bishop Thank you for your comments.I am happy to hear our staff has been helpful and you have received excellent service from StaysureThank you for choosing Staysure, I certainly hope to hear from you again in the future.Kind RegardsKerri. I was very impressed with the caring yet professional attitude of the sfaff at Staysure when I rang to ask about holiday Insurance. Do you agree with Staysure Travel Insurance's 4-star rating? 0000003360 00000 n Don't forget . Staysure is a trading name of TICORP Limited. Cover includes medical emergencies, having to cancel your holiday, baggage, stolen cash and more. Accessing and responding to inquiries is a challenging process with little to no support, as the company evades responsibility through convoluted rules and games. I rang to renew my travel insurance policy with Staysure and the advisors were helpful and reassuring. I have been a Staysure customer for some years. We take any complaint and feedback about our products and services and marketing very seriously and I can confirm we are investigating this for you. 0000004926 00000 n I have only ever spoken to one helpful person there the rest tell me it's in the pile and won't discuss it further. There quotes are competitive which I have accepted. I was able to complete my claim online and upload copies of the letters from P&O. 0000020817 00000 n Get the best price and save money now. Salary: 150,000. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Staysure. Would be nice if all documentation could be saved as PDF on a mobile phone/tablet instead of carrying the bunch around with you. Good price and easy to fill in medical history. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. Available 24/7, it's the easiest way to view your documents or to make any changes. Dear KBThank you for your comments.I am very happy to hear we have been able to offer you a good deal and our staff were helpful and knew what they were talking about.Thank you for choosing StaysureKind RegardsShanice. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. 0000017729 00000 n Aug 7, 2015. We are pleased you found our colleagues helpful and knowledgeable.Thank you for choosing Staysure Kind regards, Emma. Eventually just went on to website, continued to end, entered bank details, went on to bank app and page was lost when tried to go back to complete policy.Phoned Staysure and first lady didn't seem to understand me and I was cut off. Staysure is in financial services sector. I called the Staysure team to renew my annual travel insurance, I needed to change my destination and medical information. There are 48 customers that Staysure, rating them as bad. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure Group values. Replies to negative reviews in < 24 hours. See the latest vacancies here at Staysure. Consumer guides, newsletters, surveys and more! Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Well always be on hand with guidance and support to help you get the results youre looking for. We use some essential cookies to make our services work. Please input a valid email address. Automotive. Please use the following address to get in contact with us. We phoned Staysure on the recommendation of a friend and the telephone staff were most helpful; they advised us how to save even more on what was already a great deal. The whole process was faultless. Before you take out a policy with us, its worth thinking about the areas that you might need to upgrade your level of cover to. hV{PSgQLGox BMm"QQnx (,P [@CPp@!uDlQB`ang o;;\ M)`kvYy>i8|kI >Adv>rBv1*6u@GjHieqj~eO!dh\i| 10:00am - 4:00pm. Find out more about Staysure and get your travel insurance quote today 2023 Trustpilot, Inc. All rights reserved. Would recommend to anyone. Here are 8 tips for writing great reviews. On My Staysure, you can update your address and contact details, including telephone number and email address. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village . Thank you for your feedback and your kind comments, we will pass your comments on to the team. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. You can change your address by accessing your 'MyStaysure ' Account. Can only give a reveiew on the quote offered using the website. GB. Youll also need to be registered with a doctor in your (non UK) home country, who can grant access to your medical records if something goes wrong. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you, I have found it difficult to get confirmation/ documents relating to the policies I have taken out. Resolver is a totally free service that you can use to complain effectively. It will be M&S next time. Your My Staysure account allows you to manage your travel insurance policy at a time that suits you. Britannia House, 3-5 Rushmills Business Park, Northampton, NN4 7YB. | Read 219,221-219,240 Reviews out of 219,250. . I was renewing our insurance for one year. We have always used Staysure for our travel insurance and have always been satisfied. Dear Dudley Baker, Thank you for your comments. I can't begin to tell you how distressed they are over it and they show no compassion to a man who might have passed away before they actually receive the money. Easy 1-Click Apply (STAYSURE) Data Protection Advisor job in Northampton, ENG. Save BIG w/ (14) Staysure Expat Travel Insurance verified coupon codes & storewide coupon codes. Thank you for choosing Staysure and we hope you have a lovely trip. Britannia House, 3-5 Rushmills Business Park, Bedford Road Northampton NN4 7YB. Payment through a mamber of staff was reasonably efficient but there was a long delay before the person was available. Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv Europe, S.L . We have used Staysure for several years now, always easy to arrange and no problems encountered for travellers with Parkinson's, Information provided by various external sources. I was treated with patience and respect during what turned out to be a complicated phone conversation, including receiving a call back when my phone died. 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD . Company Overview for STAYSURE.CO.UK LIMITED (05142148) Filing history for STAYSURE.CO.UK LIMITED (05142148) People for STAYSURE.CO.UK LIMITED (05142148) Staysure Expat Travel Insurance promo codes, coupons & deals, May 2023. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. The US personnel dealt with this issue very quickly and just asked to be kept informed, which I did. I have used Staysure for several years now and find their staff knowledgeable and helpful. Anyone can write a Trustpilot review. They were so helpful that as my car insurance was due for renewal I asked them to quote me which I am glad did as it saved me a lot of money compared to my then current insurer. It has a score of 4.7 out of 5.0 stars from over 248,000 reviews. Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). Think prices/ service good apart from this. 300K+ Plugin Users 47.6177115,-122.2034444 . Finalised the policy. I had to change one thing and he was very calm and talked me through the process. ?KEkl3gI9]}WS?Zso0sKEr_~|l-S. 0000022612 00000 n When I complained the agent more or less said" take it or leave it"! We had a Staysure travel insurance policy with extra cruise cover which included compensation for missed ports. STAYSURE.CO.UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . The site was easy accessed & easy to use as Im not very technical. I have renewed based on previous claims experience and the fair treatment of cover offered during Covid. Thank you for your feedback and your kind comments, we will pass your comments on to the team. One had ceased, one had medication altered, one was unchanged. This is the first time we've been abroad, so we'd never had travel insurance before. Sat. Glad my travel insurance was with them. Please call our customer service team who will happily investigate the matter further for you.Many Thanks. I raised this issue nearly THREE MONTHS AGO and I still have not received an answer, a confirmation of the initial promise of reimbursement or any form of apology from anyone on your staff or team. . UK Contact Centres. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Easy to insure and we had a discount voucher making it even better value. We constantly strive to nurture our people and improve our products and services to make what we have to offer the best-in-class. Hours: 37.5. After paying for. To go to MyStaysure or create and account. Get a Quote today. Whether you have a question about payment methods when buying a new policy, or how you can make a change to your existing policy, here youll find answers to those questions below. Payment through the automated process proved not to be possible. It can also help reclaim expenses when you lose or damage your ski equipment as well as cover the costs of unused ski passes, piste closures and avalanches. Jonathan was so kind and helpful I felt incredibly confident with my holiday insurance choices especially as it was for my disabled husband and 90 year old dad. Simple! Check out what 268,839 people have written so far, and share your own experience. Their telephone staff are very good with advise and help. It was founded in 2004. We're hiring a superstar Group SEO Manager. Many thanks, I cannot fault Staysure they provided excellent professional service at a very difficult time following an accident in Italy. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Sat. Thank you for choosing Staysure Kind regards, Katie. You can change your cookie settings at any time. It goes against our guidelines to offer incentives for reviews. Enter a name to find & verify an email >>> . | Read 220,861-220,877 Reviews out of 220,877 Over 500 people work across our brands and our head office is in Northampton. This company however are dragging their feet and causing undue distress to an elderly couple and especially my father who blames himself for all the money lost on the holiday. The advisor promised to ring me back at a specified time and date and that it would only be necessary to confirm that there had been no changes to my previous medical answers. UK Contact Centres. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Travel Insurance . Staysure is a private company. Staysure Group has announced its acquisition of ROCK Insurance Group, a leading travel insurance white labelling and partnerships business. Best phone call I have made in a long time. Staysure Expat Claims . Find out how we combat fake reviews. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We also ensure all reviews are published without moderation. Thank you for choosing StaysureKind regards, Alex, Dear Ms JohnsonThank you for taking the time to leave a review.I am glad to hear that you find the agents very helpful when arranging your insurance.Kind regardsEmma, Information provided by various external sources. Here is the email that I sent you over two months ago-and to which I was promised an answer and possible reimbursement within six weeks.. We are pleased you found your experience simple and quick when organising your policy. If you need more help, please visit our FAQ Help Centre. So you can be confident that youve got the right cover, thats tailored just for you. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Sun. This rating has decreased by -11% over the last 12 months. Signed on line for account no problem but Once accessed it would not allow me to enter my details, name etc. They are the driving force behind our exponential growth, numerous product awards and creation of our market leading travel products. My parents and I booked a holiday and he was diagnosed with terminal cancer. We are . 0000266785 00000 n 9:00am - 5:30pm. We hope you have had some lovely holidays! I have used Staysure quite a few times and would recommend them. Verification can help ensure real people write reviews about real companies. If you would like to discuss this further, please contact our customer experience team on 0800 652 9957 or via email at: social@staysure.co.ukKind regardsKatie. Thank you Staysure. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Thank you for choosing StaysureKind regards, Emma. Dear Ann Ford Thank you for your comments. Both our Single Trip and Annual policies have an upper age limit of 85. We have had to make a couple of claims whilst abroad and they have always been handled swiftly and fairly. 0000004682 00000 n Registered office . Role Purpose: The Director of Engineering is responsible for the design, development, implementation, and maintenance of the company's technology infrastructure and systems architecture. Thank you for choosing Staysure Kind regards, Abbie, Travel insurance is a must because you never can take a chance .Staysure was quick ,simple and good value for money, Dear Douglas Mitchell Thank you for your feedback. So patient and helpful. We've covered over 7 million people so far with insurance and have over 15 years' experience. Companies House does not verify the accuracy of the information filed. Travel with confidence with award-winning Travel Insurance for your next break. If you can prove you are not entitled to a TSE card, or the new GHIC provided by the UK Government, your cover will be valid. Anyone can write a Trustpilot review. Verification can help ensure real people write reviews about real companies. They ask for information which I provided straight away and they have no reason to hold on to the money. Staysure is a Financial Services company and has headquarters in Northampton, England, United Kingdom. Wouldn't go anywhere else for our travel insurance. Our growing family of travel insurance brands include Staysure, Avanti Travel Insurance, Payingtoomuch.com, Rock Insurance and Petsure. The renewal administration works very well. We are pleased to hear you received very good customer service and will be recommending Staysure to others.Thank you for choosing Staysure Kind regards, Alex. With an Expat Single Trip Travel Insurance policy, all travellers up to 85 can travel up to 104 days. Purchasing this product was easy enough but once we needed to claim things were not so easy. Call our UK contact centres free. We hope you have a lovely holiday! We appreciate your great comments, which will be feedback to the team.Kind Regards Alex. *voOP;q]O$b90hS2[lX8"6_S2Nn"VU !} Replies to negative reviews in < 24 hours. You may change your settings at any time or accept the default settings. Many thanks. Or if calling from outside the UK +44 1604 210 845. Setting up your account is quick and easy to do, all we need is a few details from you and you'll be . 0000009965 00000 n If youre looking to go away for longer than three months, then you could have up to 366 days of cover depending on your age and the destination youre travelling to. If you need to get in touch, you can find the right team to contact below. Find the latest Staysure discount codes and vouchers in April 2023 at CouponBirds UK and enjoy up to 20% off on your orders. Instead, theyre full of the info you need to get things sorted. It can help give you peace of mind when youre going on holiday. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. I cannot fault any aspect of the help and support they provided. 78% of customers on the site have rated Staysure travel insurance as 'Excellent' citing great customer service and competitive prices. Call our contact centre on +34 952 010 057. . Check out what 271,027 people have written so far, and share your own experience. Lucy (unsure of surname) was wonderful. The Personal Finance Awards. However, we would like to assist you in any way we can.Unfortunately Trustpilot does not allow us to post our contact details in these replies. Share. The company started trading on 1 June 2004. 0000318456 00000 n You can get in contact with us via telephone or email. JO. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure Group values. Access your My Staysure account by logging in here. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure . Find out how we combat fake reviews. Unfortunately Trustpilot does not allow us to post our contact details in these replies. Mon - Fri. 8:30am - 8:00pm. Continue. You've rejected analytics cookies. 35% of employees would recommend working at Staysure to a friend and 33% have a positive outlook for the business. I was extremely impressed to receive the call at EXACTLY the promised time arranged. It's quick and easy to submit your claim online. Thank you for choosing Staysure! I knew exactly what I was buying and how much it was going to cost. Full-Time. Staysure headquarters is in Northampton, England, United Kingdom. Have found them to be very competitive for our requirements. Since I was overseas at the time I did not have all my policy details to hand. Theres no jargon in our rights guides. View our cookie policy here. Its available for those aged 70 and under and is already included as standard when you choose a Comprehensive Annual policy for up to 21 days cover. Found the staff helpful and they knew what they were talking about.I got good deal and paperwork received quickly. If something does go wrong while youre on holiday, were here to help. Location: Hybrid - Travel to Northampton or London 1-2 times per month. Dear Mr Morrow Thank you for taking the time to leave us this feedback.I am sorry to hear that your documents did not arrive in time for your trip. Staysure key technologies used on the website. Get started now and lets get this sorted. Staysure has collected 106 reviews with an average score of 2.84. I called back 2 weeks after, got through to Toby, he too sounded so friendly, he got me through to Lucy. Dear Ms Allen,Thank you for taking the time to leave a review.I am delighted to hear the agent was knowledgeable and helpful.Thank you for using Staysure.Kind regardsRoss. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. 0000006632 00000 n Spectator Tickets. I looked at a few different sites and all were very similar but Staysure's price was very competitive and one recommended by Which. You can submit a complaint in writing to [email protected] or via our address: Britannia House, 3-5 Rushmills Business Park, Bedford Rd, Northampton NN4 7YB . Have used before and will continue using. 0000006361 00000 n Tailor your policy to suit your needs. Address Northampton, ENG. The young lady i spoke with was very knowledgable of the insurance i needed all in a very friendly manner. When I contacted Ms Xabout this, she told me to contact the claims dept. Do you agree with Staysure Travel Insurance's 4-star rating? An Expat Travel Insurance policy is specifically designed for Brits who are living abroad. Rocketreach finds email, phone & social media for 450M+ professionals. 0000022333 00000 n I have my household insurance with Staysure and am happy with it. All rights reserved. We are pleased you find the process straight forward and price reasonable. For complaints regarding the policy sale and service. We also ensure all reviews are published without moderation. Joanne was excellent at listening and explaining my options for cover. It is not recommended to purchase travel insurance from this third party, as you may incur significant financial losses without proper assistance. Thank you, Dear Dorothy A Hughes Thank you for your comments. When I was well enough I contacted X at Staysure and asked if my insurance policy covered cancellations. We use dedicated people and clever technology to safeguard our platform. I got no satisfactory answer to my belief that I had 12 months cover incl. I welcome your feedback on this matter. Staysure specialises in financial services. Those aged under 71 can have a single maximum trip duration of 50 days (which can be upgraded to 100 days for an additional premium if agreed). Find out more about Staysure and get your travel insurance quote today 2023 Trustpilot, Inc. All rights reserved. . Our standard post takes 5-7 working days to arrive. Thank you for choosing Staysure! By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Thank you so much for the friendly chat and going over your working time to support me. Many thanks. Staysure in Northampton, ENG What email should the hiring manager contact you at? Staysure.co.uk uses 3 email formats: 1. first@staysure.co.uk (40.0%). You can also amend any misspellings, and correct ages, for anyone named on the policy. We are proud that our efforts continue to be recognized year after year with a number of industry awards, such as the British Travel Awards and Travel with confidence with award-winning Travel Insurance for your next break. This can be due to age increase, level of cover and any other changes that may have occurred. Resolver can help you send your complaints to Staysure. The customer helpline was really good & the person I spoke to was really helpful & went through everything with me to make sure we got the best deal. I will no doubt use you again but do not like being pursued. 0000020108 00000 n 3-5 Rushmills Business Park, When I began to read out the relevant emails from Ms X saying that I WAS covered, she very rudely interrupted me , saying "Look can you stop pressing all the buttons on your phone and making all that noise!" e't_C}%hi4nNm3hI+1+IV4e}hc?U;!%4AaZlz29:? Staysure - email id & phone of top management contacts like Founder, CEO, CFO, CMO, CTO, Marketing or HR or Finance head & all company details. Because my husband has a pre -existing medical condition it was reassuring to find a company that was easy to talk to on the phone to be able to choose the correct cover. Dear Keith Wigham, Thank you for your comments. 0000275647 00000 n I am pleased to hear that you are likely to use us again but we can unsubscribe your email so that you do not receive marketing from us. Thank you for choosing Staysure! Check the section to learn more about which tools and technologies are used by Staysure and how much is Staysure oriented towards technology. We're so passionate about covering pre-existing conditions that we're now . 0000014250 00000 n After two successful years at Formby Golf Club, the flagship event of the Legends Tour, the Staysure PGA Seniors Championship heads north to Trump International, Scotland in Aberdeenshire. Posted: March 24, 2023. I was happy with the new premium and the experience was a smooth transition. Name Job Title/Designation Company Email Contact Number View Number; Human Resources (HR) HR . Over 500 people work across our brands and our head office is in Northampton. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Some customers also comment on the good . Thank you for choosing Staysure! We constantly strive to be the best in our sector; creating a dynamic culture that encourages ideas, working together as one team and adopting a vision that sets us apart from the competition. Those who are up to 85 can travel up to 35 days at a time. %PDF-1.5 % I am also sorry to hear that the cost had increased from previous years you had insured with us. 202 45 Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. email: info@csal.co.uk / www.csal.co.uk . The outcome was very favourable and I booked for our long stay holiday with confidence. john. Salary: 60,000 + 10% bonus. Nice touch to email 2 days before I was leaving for holiday to remind to take my policy papers with me and offer my a new copy if I had lost the original copy. I am happy with the cover the policy provides. Excellent customer service. very helpful staff if you need to query any thing. Sun. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Useful. Please allow 28 days for all marketing to cease.I apologise for any inconvenience caused. We take any complaint and feedback about our products and services and marketing very seriously and we would like to investigate this further. Found 2 email address listings: @staysure.co.uk @intervest.gi Ryan Howsam Phone Number 0%. Dear David WatersThank you for being a loyal customer to Staysure.I am pleased to hear our staff was helpful with any queries. 9:00am - 5:30pm. Dear Eirlyn Jenkins,Thank you for leaving us a review.I am pleased to hear our colleagues were very nice over the phone and we have been able to update your health declaration with no increase in the price.I will pass your lovely comments to the team.Thank you for choosing StaysureKind Regards Alex.
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