Today, Im going to share my review of The Ritz-Carlton Spa in Charlotte, as well as what you can expect when you visit the Ritz spa. I asked for firm pressure on my back to relieve some muscle tightness, and he also stretched my arms and legs, massaged my head and did an amazing job. (That was directly stated from an employee) And dry saunas (which can be anywhere from 150 to 195 degrees Fahrenheit) are great for promoting recovery and improving circulation and I love that post-sauna feeling so much. (of course I did) And asked me to prove that. When I went to dinner Saturday night the valet guys were overwhelmed and my Uber had to wait for me on the street. Friday - Sunday 9 a.m. to 7 p.m.. By clicking on the 'Accept' button below, you acknowledge that you will be leaving the ritzcarlton.com website. Step out on the Bohemian Garden Lawn of the artfully designed Grand Bohemian Hotel and find rest in the Argentinian-inspired rooms. We will definitely return to this property for future stays in Charlotte. Massages and facials start at $130, beauty services at $40. The rooms at The Ritz-Carlton feature a modern and elegant interior. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Even though I was at the Ritz spa on the weekend, and I did pass other spa guests in the hallways, I got both the salt room and the sauna to myself, as well as the relaxation room I visited later. It is an expensive hotel, but you get what you pay for. Flat-screen TV, Mastercard, This place use to have top knotch food. Did I mention that my Tar Heels beat Michigan 80-76? Restaurants and bars:BLT Steak and K Lounge. The Ritz-Carlton Spa, Charlotte: The Ritz-Carlton Spa, Charlotte: Our Uptown Charlotte hotel offers a 13,000-square-foot The Ritz-Carlton Spa, Charlotte a true urban retreat in the heart of Downtown Charlotte. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Find out moreabout meand stay awhile! Arrival: It was true that there were no valet staff when I arrived (weird because the JW Marriott had several who were quick and happy to assist me so why can't the Ritz Carlton have valet staff?) We had dinner reservations and when we returned our room had been tidied and there were rose petals on the bed in the shape of a heart, along with two little chocolates. When I checked out of the far superior JW Marriott Charlotte (a property superior to the Ritz Carlton by a factor of approximately 6000) I tried calling for the car but was told that there weren't any valet staff available to get me at that time. Top room amenities include a minibar, air conditioning, and a flat screen TV. be liable to the reader or any other person or entity for any inaccuracies, errors in or omission of any information or data therein or for any actions taken in reliance thereon on or for any damages arising therefrom or occasioned thereby. 5-star luxury hotel located in Charlotte Center City. You know what I mean? I understand that it's a complimentary service, I did not expect it to be so difficult to avail. It's so sad. I asked if I could wait for someone to become available and was told no. If we find any, we delete them and, if necessary, take action against whoever is responsible. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Parlor Suite, 1 Bedroom Suite, 1 King, Sofa bed, 1 Bedroom Executive Suite, 1 King, Sofa bed, City view, 1 Bedroom Executive Suite, 1 King, Sofa bed, Garden view, 1 Bedroom Executive Suite, 2 Queen, Sofa bed, Garden view, Destinations, properties, even an address, 1728350,1726110|2,1718430,1721720|3,1716160,1720070|2,1718400,1727980,1726110,1720070,1718400|2,1728350|2,1709670,1721460,1708660,1716160|6,1728180,1728620,1715610,1728350|4,1709670|3, Personal or sensitive info (e.g. Hidden Treasures:Hidden Treasures, the hotels signature retail shop, provides guests and locals with the ability to dress themselves and acquire items while visiting their home abroad. The hotel reached out several days in advance to touch base and see if we had any questions and made several restaurant recommendations that were close by for lunch. Especially if there is nothing spectacular about the hard product. She went on to ask if I had a reservation. In the lobby is a wine bar which has some takeout options, a separate lobby bar, a BLT Steak and a coffee shop. This was only my third RC stay but the amount of elite recognition here was phenomenal. Chicken salad that seemed like it was tuna in a can served with chips. But it jumped up to $200 for just a basic massage. Your email address will not be published. The Punch Room is available for private functions. Taxes and fees that are shown are estimates only. If you're traveling for work, we'll sort the most popular The Lobby Lounge, K Lounge, offers light meals and drinks, while The Punch Room is a speakeasy with craft punches and cocktails as well as artisan-crafted small plates. When was the last time you had a massage? And when I was there, the pool was basically empty (other than one other couple and a mom/daughter). Bravo Destiny, Mike and Angela you all truly live up to the Ritz Carlton brand promise. This did not disturb me too much and I found the mattress overlay to be plush and comfortable. I was upgraded the day of to a King Executive Suite from the Deluxe Two Queen I'd booked. Required fields are marked *. Send a question to the property to find out more. Luxury Spa Retreats Experience True Relaxation The instinct to retreat, to escape, is one often ignored. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Guests appreciate our proximity to local attractions including notable museums and idyllic parks. Herbs and honey from the LEED Gold-certified property's rooftop garden garnish culinary delights at Bar Cocoa and K Lounge, and The Ritz-Carlton Spa, Charlotte whisks guests away to dramatic skyline views and pink Himalayan salt therapy. yet there were three smiling women clustered at the door to greet staff. Executive suites cater to the business traveler and leisure guest, featuring both a separate living area with views of Uptown Charlotte and state-of-the-art technology. But to treat a customer like they are at fault , publicly embarrass them-- and then find out that your business made the mistake is horrible. Rooms Executive Annie really made a huge difference in making sure things were largely perfect from that moment forward. He walked us to the elevator. COVID-19 updates and what to expect at our hotel, Renovated luxury hotel accommodations with views of downtown Charlotte, Bi-level penthouse spa with organic treatments, a salt room and Aqua Lounge. The Punch Room is available for private functions. Each review score is between 1 and 10. But I guess I paid for the experience, and I did get that. The suite was really nice to have since I hosted several groups of friends over the course of my stay. Facilities include an indoor pool and spa. AWAKEN THE SENSES AT THE RITZ-CARLTON SPA, CHARLOTTE Find Serenity in Charlotte Online Appointment Spa Menu Reserve by Phone For information or to reserve a treatment, please contact the spa at (704) 972-4370. Its sad I feel the need to prove that, as a customer.BEWARE -- if you book and/or pay for anything in advance with this spa, please do your due diligence. I had a lovely massage at the spa. All they said was that I could try again on another weekend, but someone else is booked, just not me. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Moreover, it also has a swimming pool, a whirlpool, a fitness center, a nail salon, and a Himalayan pink salt room. I loved having this solo day to myself, and I would absolutely be down to do another one again one day. Reviews are most valuable when they are original and unbiased. I hope I can stay again. Ashley at the front desk is amazing, on our last stay I called to find out where the ice machine was located. Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay. More than 12,000 square feet of meeting and event space Penthouse-level The Ritz-Carlton Spa, Charlotte with spa treatments, a pool, fitness center and other amenities Restaurants and bars: BLT Steak and K Lounge. Check in: Perfunctory, not a warm welcome, no property information provided, just the bare minimum. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At The Ritz-Carlton, it's encouraged; expressed through tranquil spa retreats surrounded by natural beauty and pampering treatments drawing from ancient traditions and modern science. And I had everything I needed and more. By the way, when I went on the Ritz website to book my massage, the Saturdays were totally full for a few weeks out. (And I brought my mom back a Ritz bottled water, and she was thrilled.). SPA SPALocated in the heart of Uptown and surrounded by spectacular views, The Ritz-Carlton Spa, Charlotte is a true haven in the city. We are going to have a hard time going back to where we normally stay Four of us stayed for a night while attending the ACC Championship, and it did not disappoint. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Which popular attractions are close to The Ritz-Carlton, Charlotte? We both heard the noises all night. Hi, friend! Hotel Menu. There was also a strong smell of marijuana on that floor that hit you everytime we got off the elevator. See Travel.State.gov. The hotel has a gorgeous lobby currently decked out for Christmas. They're also applicable regardless of the comment's tone. That certainly made the whole trip even more worth it. Fun fact: If you go on a weekend, you need to spend $100+ at the spa to access all the amenities with a special pass. Water-inspired . I had great meals at Fin & Fino, Haymaker, La Belle Helene, and the Asbury. This will be collected by credit card. Try again. Spa and Salon Hours of Operation All rooms are equipped with a work desk, and coffee/tea facilities. Nestled on the 15th floor of the Uptown Charlotte hotel, The Punch Room showcases the artistry of mixology in a refined space. Private Bathroom The bedroom was also large with two chairs along the King bed, another InterneTV and a truly massive bathroom with a separate tub and shower. Salt rooms are great for improving your breathing and enhancing your mood (although theres not a ton of hard research on this particular type of room, but I do think they are becoming more popular). This is the version of our website addressed to speakers of English in the United States. Review of The Ritz-Carlton, Charlotte. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Learn more about the Spa & Wellness Center. We greatly look to provide exceptional service and comfort for each guest visit. This was my granddaughter's first show, so the hotel staff made it special. The Ritz-Carlton is known for exceptional service, and I felt that there was always someone asking me how I was and helping me. Room: Dark furniture was a flashback to decades past. All were significantly better, especially if you have Bonvoy status than the Ritz Carlton. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Hotel rooms and suites reflect the contemporary touch of designer Alexander Julian, who looked to Charlottes culture for inspiration. A Lady Goes West is where I share my workouts, simple meals, clean beauty tips and wellness insight with you. At around 8am the next morning the shoes still weren't there so I called for them and they arrived shortly thereafter. She rudely responded "well thats all good and all, but we don't have a therapist for youso". I would definitely go back, I guess this is the master thread so: Stay Report 11/26 to 11/27 Location:The hotel is located on the corner of Trade and College right downtown. Miscellaneous: I almost never use shoe shine services in hotels but had need on this occasion. My only complaint was there was a lack of hot water both the evening and morning of my stay. I was also thanked for being Titanium. The Spa & Wellness Center at The Ritz-Carlton, Charlotte incorporates treatments utilizing 100% organic products and also features a bromine-treated swimming pool designed to avoid the effects of traditional harsh pool chemicals. A room with showers. Ideal for a post-dinner cocktail, The Punch Room offers a view over downtown Charlotte and upscale lounge seating. Chicken salad that seemed like it was tuna in a can served with chips. Basically what you expect at a Residence Inn except that Residence Inn staff are more customer-centric. When booking more than 9 rooms, different policies and additional supplements may apply. The hotel has over 12,000 square feet of event space, the Ritz-Carlton Spa on the penthouse level, the Bar Cocoa dessert boutique, and much more. It was totally what I had hoped and for more. There was a problem loading the reviews. Approximate prices in EUR for a 1-night stay, Located in the heart of downtown Charlotte, The Ritz-Carlton, Charlotte offers luxurious rooms with a 55" or 65" flat-screen TV. Mistakes can be made and are forgivable! We also really like the pool and gym. The Ritz-Carlton, Charlotte blends contemporary dcor and a flair for innovation to immerse guests in a well-appointed luxury escape. On checkout I mentioned the water issue and my parking was waived which I thought was fair. I definitely plan to stay at the Ritz-Carlton Charlotte again whenever in town. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. My massage therapist had the magic touch. Unfortunately we stayed at this lovely hotel during the virus pandemic. Are there opportunities to exercise at The Ritz-Carlton, Charlotte? And it was there that I decided I would write a review of The Ritz-Carlton Spa in Charlotte. Starting with valet they were very nice and attentive. Im not sure if I was supposed to or not, but I did get the passive salt benefits from the walls alone, and I loved it. Gym was top notch, pretty much everything we have at out at home facility. It was so good and felt like it lasted a full hour for sure. Please do research before booking this property. Locally-cultivated herbs garnish dishes and cocktails at upscale lounges, while honey sweetens selections at the dessert bar. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They have even put up a temporary wall where the jacuzzi is which makes it feel under construction. Dear Jenniferel8434QL, Thank you for taking the time to share your recent experience with us. Even entry level rooms here are huge at 500 square feet, We had a great experience at this Ritz. Children 18 and above are considered adults at this property. First of all, it took them 3 days to even call us back for an appointment. The rooms were clean and well attended by housekeeping staff. . The stay was a great use of 47,000 points. Redesigned hotel rooms and suites reflect Charlotte's past and look toward its future through locally-inspired colors and patterns. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. They delivered special treats and a gift bag to celebrate her special event. The penthouse-level fitness center enhances the Spa experience, complete with state-of-the-art equipment and panoramic views of Uptown Charlotte. Learn how your comment data is processed. I was told that theyre planning a renovation soon, and that would make sense, because it does seem like they need some updating of the aesthetic. Save my name, email, and website in this browser for the next time I comment. I found the quiet salt room very relaxing, and I chilled in there (alone) for 15 minutes. The Punch Room Facilities include an indoor pool and spa. And theres a nice refreshment stand with water, fruit-infused water, hot tea and trail mix. Monday - Thursday 9 a.m. to 4 p.m. I personally won't go back.Room & Amenities: We stayed on the 15th floor -- the room was oddly noisy as if the weight room was right above us. Prices are the average nightly price provided by our partners and may not include all taxes and fees. This lets us know our reviews come from real guests like you. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. And if you go on a weekday, you have to spend a little less than that for access to all the amenities. (That was directly stated from an employee) I bought this gift card for my friend for $140 during the pandemic as a birthday gift because the basic massage use to be around $150. All cribs and extra beds are subject to availability. You can only leave a review within 28 days after check-out. Ideal for busy travelers or an extended Charlotte stay, The Ritz-Carlton Suite features a living room, fitness room and dining area. So thats why I went back to shower and change and take my time getting to the pool. Theres a lot to know ahead of time, and a friend of mine filled me in before I went, so I figured it would be helpful to write it all out for you. In Charlotte I have stayed at the Grand Bohemian, Marriott City Center and JW Marriott. endstream endobj 61 0 obj <>>>/Filter/Standard/Length 128/O('HJ_R9NG%NN. I visited the refreshment stand many times during my visit, and I loved this special touch. There was a mini bar along with Nespresso Machine and a separate fridge and a powder room. Visa, And just to reiterate the massage was totally top notch. Please dont include personal, political, ethical, or religious commentary. The Ritz-Carlton Hotel Company, L.L.C. Its also just a 15 minute Uber/Lyft ride to the CLT airport. Now, I've never worked for hotel operations so maybe this is a brilliant resource allocation to have three greeters and zero valet staff, but I can say as the guest it did not proportionately address my needs.
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