Everything from here was terrible, sent the courier to the Sheffield depot instead of my home address even though i'd informed them that the DPD tracker was showing the wrong info. AVOID.The staff are polite and courteous, but do not seem to have a CLUE about what they are/or SHOULD be DOING Next time, I'll purchase a NutribulletWhy are Shark DELIBERATLY making it difficult for customers to resolve issues? Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. Office Hours: By appointment. 24% of SharkNinja employees are Hispanic or Latino. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Consumer Goods, Manufacturing, Consumer Electronics, Household Appliances, CleanTech, Sustainability, Executive Assistant To The Chief Financial Officer and The Chief People & Strategy Officer. Nearly all of their manufacturing is in Germany, and every component is produced directly by Miele in one of its 12 factories. We contacted Shark after our vacuum cleaner developed a fault (power button no longer functions). If you're not automatically redirected, please click here. The agent put the phone down on me. Have confidence in the air you breathe with automatic air purifiers. When this did not happen I rang again to be told that they were expecting them but were not sure when this would be. I also spent several years living in China leading organizations for both a large Chinese State Owned Enterprise and a billion dollar Irish Multinational, PCH International. Office Hours: By appointment. 38% of SharkNinja employees are women, while 62% are men. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. WebContact Us: Our Shark experts are here to help. Mark Rosenzweig Mark Rosenzweig is the Founder of SharkNinja. I will never buy from sharkninja again. UK and ROI only, upon registration with Shark. Here we highlight five of the brands best models. [12], In January 2021, iRobot sued SharkNinja for false advertising and patent infringement related to robotic vacuum cleaners. SharkNinja is 38% female and 62% male company-wide. 27 Hillhouse Ave, Room 29. The most common ethnicity at SharkNinja is White (57%). 53% of employees would recommend working at SharkNinja to a friend and 55% have a positive outlook for the business. This site is protected by reCAPTCHA and the Google 5 free lookups per month. He married his French-born wife, the former Janine Chappat, in the summer of 1947. The ITC confirmed last week that it had begun an investigation into products sold by SharkNinja, a Massachusetts-based home appliances manufacturer, following a complaint from iRobot. Shark, you have lost a customer permanently.Also, please note, your customer service department are LOSING you CUSTOMERS.TAKE NOTE of the BAD REVIEWS!You many have my money today, but I ASSURE YOU, you will NOT have it TOMORROW! We are currently offering free UK mainland delivery on all online orders, Keep me updated with offers, rewards and what's new at Shark, Shark | Innovative Vacuum Cleaners, Mops & Home Care Products 2023. [2] [3] The company's name is formed by 10% of the management team is Black or African American. Advised original model no longer available but they would replace with a new unit - told would be received within 5 working days of return. Cleaning doesnt have to be a chore. VERIFIED Status: UNVERIFIED Address: UNVERIFIED LAST VERIFIED: -- Phone: UNVERIFIED Payment Method: UNVERIFIED view full Shark is the UKs best-selling vacuum cleaner brand*. It seems to me that a good product is being dragged down by very poor customer services, I will be looking into how I can take this further to get answers as to why I can't buy from Ninja. The most common ethnicity among SharkNinja executive officers is White. Any reasonable person would not use it again as to not start a fire. It makes me wonder if in fact Ninja are blocking me? Gies College of Business - University of Illinois Urbana-Champaign. 2880 found this helpful Don't forget to register your product here Tried to contact through the website, Twitter, etc. Is Shark a They always enjoy trying out his latest creations, and often give him feedback on how he can make them even better. WebAddress: 89 A St Ste 100 Needham, MA, 02494-2806 United States See other locations Phone: ? Neil Shah is a Chief Commercial Officer, EVP at SharkNinja. We put the Harry vacuum cleaner (sometimes known as the Henry Pet) through its paces. Euro-Pro (creator of the Shark and Ninja brands), Newton, Massachusetts, MA, United States, US, View To unsubscribe from email communications, please click on the Unsubscribe link in the footer of any email you have received. Warranty coverage applies to the original owner and to the original product only and is not transferable. (Reuters) SharkNinja Operating LLC, the privately held U.S. manufacturer of Ninja blenders and Shark vacuum cleaners, is exploring a sale that it hopes will value it at more than $1.5 billion including debt, people familiar with the matter said on Monday. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. WORST CUSTOMER SERVICE I'VE EVER DEALT WITH. There are 3 ways to find someone's email address who is working in Sharkninja. Language links are at the top of the page across from the title. No credit card required. To maintain its unrelenting consumer focus, and to protect each consumer-built brand, the household appliance manufacturer originally known as Euro-Pro was renamed SharkNinja in 2015. They use klarn finance for a pay in 3 but when you cancel the contract they don't inform klarn finance that means you get an installment taken from your bank for a product you don't have. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. Our Team are available during the following If you're not automatically redirected, please click here. Get contact details including emails and phone numbers Receive a one-time comprehensive credit report on this company. Privacy Policy and Founder and CEO Mark Rosenzweig and President Mark Barrocas share their story. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Had to chase at every stage. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Sign up for a free account. To unsubscribe from email communications, please click on the Unsubscribe link in the footer of any email you Live agent support is available during Mon Fri 9am 9pm ET | Sat. Out of the 5 people I know personally with a ninja multi cook 3 of them have the same issue but Sharkninja say its not a common issue? This Website requires your browser to be JavaScript enabled. Find the SharkNinja Needham address. United States International Trade Commission, "Chinese owner of SharkNinja revives Hong Kong IPO amid US tariff risks", "CDH Private Equity Acquires SharkNinja Operating", "Mark Rosenzweig, Founder, and Mark Barrocas, President, SharkNinja named 2021 HomeWorld Business "People To Watch", "Euro-Pro Cleans Up with New SharkNinja Identity", "Roomba, SharkNinja, and the $3 billion battle of the robot vacuums", https://en.wikipedia.org/w/index.php?title=SharkNinja&oldid=1152100470, Home appliance manufacturers of the United States, Electronics companies established in 1993, Companies based in Norfolk County, Massachusetts, Pages using infobox company using trading name, Pages using infobox company with unknown parameters, Articles containing potentially dated statements from 2020, All articles containing potentially dated statements, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 28 April 2023, at 06:08. SharkNinja Location 89 A St, Needham, Massachusetts, 02494, United States Description Industry Appliances Consumer Goods Manufacturing Discover more about SharkNinja Mark Rosenzweig Work Experience and Education According to Easily create salon styles at home with intelligent hair dryers and stylers no heat damage, no guesswork. BBB Business Profiles are subject to change at any time. (business & personal). Over the past seven years, its Shark vacuum cleaners and Ninja blenders and food processors, all manufactured in China, have increased sales at a compound annual growth rate of 25 per cent, enabling the firm to triple its workforce from 250 to 800 employees. (203) 432-3621. Here are 8 tips for writing great reviews. Find contacts: direct phone number, email address, work experience. Shocking product and service. [3] It was then structured as a subsidiary of JS Global, a Chinese maker of appliances. WebView Mark Rosenzweig's email address: mxxxxr@sharkninja.com & phone: +1-623-xxx-xx40's profile as Founder at SharkNinja, located in Needham Heights, Massachusetts. Cheryl studied at Marist College. You cannot run a company like this in todays environment! Click for inquiries related to your order status. WebSharkninja is headquartered in Needham, 89 A St, Needham Heights, United States, and has 21 office locations. 4 years later a the floor nozzle and cable had worn . Office Address: 27 Hillhouse Ave., Room 26. Their customer service insisted I was sent the correct tray for my oven despite them looking very different. Companies can ask for reviews via automatic invitations. Which although very inconvenient, would have been bearable, if the following didn't occur:I have contacted Shark customer services 3 times over the past couple of weeks, to rectify this; each time I'm told I'll receive a return label (as interestingly enough, unlike other companies, NONE were provided in the delivery box); NO label has materialised.I have now called AGAIN, and despite asking to speak to a manager, have been assured that a refund will be forthcoming from a customer service rep.I am beginning to think that this company's customer services department are scammers; and I will NEVER purchase another Shark and or Ninja product again.Decent product; ABYSMAL aftercare and customer service support. Registered in England and Wales reg no. Looking for more information? Ordered shark vacuum cleaner through Argos . FIVE (5) YEAR LIMITED WARRANTY. Click to report missing items from your order. She has worked as Executive Assistant to EVP/Chief Financial Officer at SharkNinja, Administrative Assistant/Tax Coordinator at The RMR Group, and Office Administrator/Legal Assistant at Barclay Damon LLP. Why should I pay to print an instruction booklet when it should have been supplied with an item I have just paid 330.00 for. Poor response and 'call back tomorrow' attitude to telephone chasing. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The link attached to my order for tracking doesn't work When you call the customer services they say there is nothing they can do and you as a customer has take it with Klarn finance. We'reproud to haveawardsandreviewsfor selected Shark products as we carry out extensive consumer testing in real homes to ensure our innovative technologies solve your real-life challenges, deliver exceptional performance that you can rely on, and make a difference to your everyday life. SharkNinja corporate office is located in 89 A St, Needham, Massachusetts, 02494, United States and has 1,837 employees. This also resulted in the distinction between Shark Cleaning and Ninja Kitchen brands. This United States corporation or company article is a stub. free lookups / month. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Specialties: General Management, International Business, Strategy, Leading and Developing Teams, Sales and Business Development, Strategic Accounts, My last and most rewarding role at DuPont was leading the Kevlar Apparel Business.Specialties: General Management, International Business, Strategy, Leading and Developing Teams, Sales and Business Development, Strategic Accounts, Product Marketing, Product Development, Operations, Supply Chains, Turnarounds, Start-ups, Acquisitions and Alliances. WebPromoted articles. Senior Administrative Assistant: Noel Sardalla. I received an e-mail on 26/01/23 stating they were back in stock and to order, I did this and paid 479.96 and received confirmation e-mails. WebSharkNinja's Founder & CEO, Mark Rosenzweig, currently has an approval rating of 52%. Certain parts of this website require Javascript to work. I am an executive with a track record growing global consumer and industrial product businesses. The average employee at SharkNinja makes $49,659 per year. Frank Altschul Professor of International Economics. WebThis is an overview of the SharkNinja Needham campus or office location. Browse jobs and read about the SharkNinja Needham location with content posted anonymously by SharkNinja employees in Needham, MA. BBB reports on known marketplace practices. I rang my bank to see if the problem was there , but it wasn't. I wrote what exactly happened and how I can not recommend the part nor I have had any response from customer support about the fact that something that should be covered under warranty is always breaking and I do not want to keep spending money on replacements myself. Mark RosenzweigMark Rosenzweig is the Founder of SharkNinja, and is known to many as the face of SharkNinja, showcasing their innovative products on major cable TV networks. All Non-Robot Support: 1-855-427-5127 WebContact Us: Our Ninja experts are here to help. As I did not hear anything for a week I telephoned them only to be told that these items were out of stock, but should be back in stock later in February. SharkNinja. James Braithwaite is a Chief Innovation Officer, Shark at SharkNinja. As the error was theirs I refused to pay for it to be returned. White is the most common ethnicity company-wide. Sign up for a free account. [2][3] The company's name is formed by combining its two primary brands: Shark, which mainly produces vacuum cleaners and similar devices; and Ninja, which focuses on kitchen appliances such as blenders, multicookers, air fryers, and coffee makers. The material and information contained on these pages and on any pages linked from these pages are intended to provide general information only and not legal advice. I then kept ringing on a regular basis but they could not give me a definitive answer as to when any stock would arrive, I did keep asking if they could modify my order and send a different knife set but was told this was not possible. They have no idea what they're doing, can't even find my order number with THEY gave ME. WebLocation of This Business 180 Wells Ave STE 200, Newton Center, MA 02459-3328 Email this Business Headquarters 89 A St, Needham, MA 02494-2806 BBB File Opened:
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